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Privacy Policy

A legal disclaimer

1. Introduction

AIWizly Limited ("AIWizly," "we," "our," or "us") is committed to protecting your privacy.
This Privacy Policy explains how we collect, use, and protect personal data when you use our mobile app and website (together, the "Platform").

We comply with the UK General Data Protection Regulation (UK GDPR) and other applicable data protection laws.

 

2. Who We Are

AIWizly Ltd is a company registered in London, United Kingdom.

If you have questions about this Privacy Policy, you can contact us at:
Email: info@aiwizly.com
 

3. What Data We Collect

We may collect and process the following types of personal data:

Information you provide directly:

  • Name

  • Email address

  • Date of birth (if required)

  • Parent/guardian consent (where required)

  • Account credentials (username/password)

  • Profile details (avatar, AI pets, stars earned, etc.)

  • User-submitted content (quiz answers, feedback)

Information we collect automatically:

  • App usage data (time spent, progress, in-app actions)

  • Device information (type, OS version, device identifier)

  • IP address

  • Log files

Special category data:
We do not intentionally collect special category data (e.g. health, religion).

 

4. How We Use Your Data

We use personal data to:

  • Provide and operate the Platform

  • Personalise your learning experience

  • Enable gamified features (e.g. stars, AI pets)

  • Communicate with you (support, updates)

  • Monitor and improve the Platform

  • Ensure compliance with age restrictions

  • Respond to legal requests if required

 

5. Legal Bases for Processing

We process your personal data on the following legal bases:

  • Your consent (for example, when you create an account or opt in to certain features)

  • Contractual necessity (to provide the Platform services)

  • Legal obligation (to comply with applicable law)

  • Legitimate interests (to improve and secure the Platform)

 

6. Children’s Privacy and Parental Consent

  • The Platform is suitable for users of all ages, but users under 13 must have parental consent.

  • We may request a parent/guardian’s email to verify consent.

  • Parents can contact us to request review, deletion, or correction of their child's personal data.

 

7. Sharing Your Data

We do not sell personal data.

We may share your data with:

  • Service providers who process data on our behalf (hosting, analytics, customer support)

  • Legal authorities where required

  • Other parties with your consent

Service providers are bound by confidentiality and data protection agreements.

 

8. Data Retention

We retain personal data only as long as necessary to provide the Platform and comply with legal obligations.

You may request deletion of your account and personal data at any time.

 

9. International Data Transfers

If we transfer personal data outside the UK, we ensure appropriate safeguards are in place (such as standard contractual clauses).

 

10. Your Rights

You have the following rights under the UK GDPR:

  • Access your personal data

  • Correct inaccurate data

  • Request erasure of your data

  • Restrict processing

  • Object to processing

  • Data portability

  • Withdraw consent at any time (where processing is based on consent)

  • Lodge a complaint with the UK Information Commissioner’s Office (ICO)

To exercise your rights, contact us at: [Insert Contact Email]

 

11. Data Security

We implement appropriate technical and organisational measures to protect personal data from unauthorised access, loss, or misuse.

However, no system is 100% secure. Please use the Platform responsibly.

 

12. Changes to This Privacy Policy

We may update this Privacy Policy periodically.
We will notify you of significant changes. Continued use of the Platform indicates acceptance of the revised policy.

 

13. Contact Us

If you have questions or concerns about this Privacy Policy, contact us at:

AIWizly Limited.
Email: info@aiwizly.com

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14. Data Processing Agreement (DPA)

Where AIWizly Ltd acts as a data processor on behalf of an educational institution (school, trust, or local authority) or other data controller, this Data Processing Agreement ("DPA") applies.

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14.1 Roles of the Parties

  • The school, parents (or other organisations) is the "Data Controller."

  • AIWizly Limited is the "Data Processor."

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14.2 Purpose of Processing

  • We process personal data solely for the purpose of providing the AIWizly Platform to the Data Controller\u2019s authorised users (students, teachers, staff).

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14.3 Nature of Processing

  • Provision of mobile learning services.

  • User account management.

  • Learning progress tracking and gamification.

  • Analytics and reporting to the Data Controller.

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14.4 Types of Personal Data Processed

  • Name, email, date of birth (where required), account credentials.

  • Learning progress and performance data.

  • Gamification data (stars, pets).

  • Device information and usage data.

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14.5 Categories of Data Subjects

  • Students and learners.

  • Teachers and staff.

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14.6 Confidentiality

  • We ensure all personnel authorised to process personal data are bound by confidentiality obligations.

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14.7 Security

  • We implement appropriate technical and organisational measures to ensure a level of security appropriate to the risk, including encryption, access control, and data minimisation.

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14.8 Sub-processors

  • We may engage sub-processors (e.g. cloud hosting providers) with the Data Controller\u2019s prior consent.

  • A current list of sub-processors is available upon request.

  • We will ensure sub-processors are bound by data protection terms equivalent to those in this DPA.

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14.9 International Data Transfers

  • Where personal data is transferred outside the UK or EEA, appropriate safeguards (such as Standard Contractual Clauses) will be implemented.

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14.10 Data Subject Rights

  • We will assist the Data Controller in responding to data subject requests.

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14.11 Data Breach Notification

  • In the event of a personal data breach, we will notify the Data Controller without undue delay and provide all relevant information.

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14.12 Data Return or Deletion

  • Upon termination of the agreement with the Data Controller, we will, at the Controller\u2019s choice, return or securely delete all personal data.

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14.13 Audit

  • We will provide the Data Controller with all necessary information to demonstrate compliance with this DPA and allow for audits as required by UK GDPR.

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Thank you for trusting AIWizly!

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